How do I start my free trial? Visit suki.cards and click "Start Free Trial." No credit card is required. You get 14 days to explore all features.
How do I upgrade my plan? Go to Settings, then Plan in your dashboard. Select the plan you want and follow the payment prompts.
Can I downgrade my plan? Yes. Go to Settings, then Plan. Note that if you downgrade, features exclusive to the higher plan (like White-Labeling or extra active cards) will be disabled. Your existing cards and customer data are preserved.
What payment methods do you accept? We accept major credit and debit cards. For annual subscriptions and Growth Suite payments, contact support for additional payment options.
Can I cancel my subscription? Yes, you can cancel anytime. Your account will remain active until the end of your current billing period.
What happens to my data if I cancel? Your customer data and card configurations are retained for a grace period. Contact support if you need to export your data before account closure.
How do I contact support? Email: [email protected]. Live Chat: Available via the Suki Chat widget on the dashboard. Help Center: https://help.suki.cards. AI Assistant: https://faq.suki.cards.
Social Media: Facebook: https://www.facebook.com/getsukicards. Instagram: https://www.instagram.com/suki_cards/
